Frequently Asked Questions
Everything you need to know about your order and our collections.
What are your standard shipping times within the UK?
We offer standard delivery via Royal Mail which typically takes 3-5 working days. Express shipping options are available at checkout for next-day delivery on orders placed before 1pm.
Do you offer international shipping for your fashion titles and accessories?
Yes, we ship to most countries worldwide. International delivery times vary by location but generally take between 7-14 working days depending on local customs processing.
What is your return policy for damaged or unwanted items?
You can return any item within 30 days of receipt provided it is in its original, resaleable condition. If your item arrives damaged, please contact our customer service team immediately for a replacement or full refund.
How can I track my order once it has been dispatched?
Once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your gift cards valid for both books and fashion accessories?
Yes, Laurence King Publishing gift cards can be redeemed across our entire online store, including our fashion-focused stationery, gifts, and acclaimed industry titles.